Frequently Asked Questions

How do I cut my LED Tape?

Our friends at Wholesale LED have made a video to show everyone how its done:

All you’ll need to do this is a pair of scissors and length of LED Tape.

LEDs, or light-emitting diodes, are a type of electronic light source. Unlike conventional light sources such as incandescent, fluorescent or gas-discharge lamps, LEDs convert electrical energy into light through the use of a semiconductor. This makes them a type of solid-state lighting.

What is solid-state lighting?

Solid-State Lighting, or SSL for short, refers to any type of lighting that uses a semiconductor to create light. This is unlike older types of lighting which use either a tungsten filament (incandescent, halogen), gas (fluorescent) or plasma (metal halide).

SSL offers a number of advantages over older lighting formats including greater efficacy, longer life expectancy, less heat generation, greater durability and greater scalability.

What is LED Tape?

LED Tape is a flexible lighting solution that allows users to achieve a wide range of lighting effects within their homes or businesses. A section of LED Tape consists of a series of low-voltage LEDs soldered to a strip of flexible circuit board.

What is an LED Driver?

The LED Driver is a separate unit that supplies the necessary 12-volt power supply to the LED Tape. LED Tape should never be connected directly to the mains 240-volt supply and should always be run through an LED Driver.

Which driver do I need?

The first step is to determine how many metres of LED Tape you require. Once your confident you have that, choose which LED Tape you’d like. Each LED Tape have a varied power consumption, so please check this. The standard wattage is 4.8W. Simply multiply the power consumption by lengths required in metres such as:

e.g. 4.8m x 4.8W = 19.2W

Based on this calculation you will require an LED Driver that has a maximum load higher than 19.2W.

What colours are available?

Our LED Tape comes in three main varieties. These are warm white, cool white and colour changing RGB. Warm and cool are not colour per se, but rather different shades of white known as colour temperatures. Warm white closely resembles the appearance of a halogen bulb and is a soft, orangey colour. Cool White is a clear, bright white light.

With Colour Changing RGB, you have the option of 16 static colours and 4 colour changing modes, which can be set using one of our RGB Controllers.

How do I attach your LED Tape?

All of our LED Tape comes with a 3M self-adhesive backing that allows you to stick the tape directly to a surface of your choice. Alternatively, our LED Tape can be used with any standard size brackets, mounts or profiles.

What is the difference between 3528 and 5050?

These simply refer to the two main types of LED used by our LED Tape. 3528 is the small chip size and measures 3.5mm by 2.8mm, while the 5050 is the large chip size and measures 5mm by 5mm.

How do I buy your LED Tape?

To place an order for LED Tape, you can contact us by telephone, email or through our live chat system. Once we know what you are looking for, we can give you a quote and place the order over the phone. You will be sent an electronic invoice as proof of purchase.

Is your LED Tape waterproof?

All our LED Tape is available with an IP rated splashproof (IP65) or waterproof (IP67) coating. Our splashproof coating is suitable for use in kitchens and bathrooms, and should never be submerged. Our waterproof coating is suitable for use outside.

Can I dim your LED Tape?

Yes. Our single colour LED Tape can be dimmed using one of our 12v dimmer switches. These install between the driver and the LED Tape and feature a remote control with “scene” settings. All of our colour changing RGB LED Tape feature a dimming option as part of their functionality.

Do your products come with any warranty?

All of our products come with a 2 year warranty as standard. This warranty covers you for any manufacturing faults during this time. The warranty does not cover incorrect installation, overload or physical misuse.